FAQ

Frequently asked questions

Everything worth knowing about orders, personalisation and delivery. Cannot find your answer? Get in touch and we will gladly help.

Questions and answers

Orders, personalisation and delivery

What is the minimum order quantity?

The minimum order is 10 pieces. The unit price depends on the quantity ordered, the model chosen, the material and the method of personalisation.

How long does an order take?

The standard lead time is around 15-20 days including delivery, counted from approval of the sample. The exact timing depends on the type of clothing, the size of the order and the delivery location. We confirm it before production begins.

Will I receive a sample before production starts?

Yes. We prepare a sample for approval before producing the full order. Samples are charged, but once the order is confirmed we credit the cost against the final price.

How is a quote prepared?

Every quote is prepared individually, taking account of the type of clothing, the number of pieces, the materials, the cuts and the personalisation. To receive an offer, simply send us the basic details of the order you are planning.

What currency are prices given in?

Quotes for customers in Poland are prepared in Polish zloty (PLN). For orders from other EU countries, VAT treatment is applied in line with the regulations in force.

Do you offer embroidery and printing with a logo?

Yes. We offer computerised embroidery and print on clothing. The method is chosen to suit the material, the size of the logo and the visual effect you want.

What format should the logo be sent in?

A vector format is best, for example AI, EPS, SVG or PDF. We also accept PNG and JPG files, and assess whether they can be used case by case.

Can we order different models and sizes in one order?

We can prepare clothing in different cuts, colours and sizes while keeping a consistent look across the team. Whether particular models can be combined in one batch is confirmed during the quote.

Do you deliver outside Poland?

Yes. We deliver throughout the European Union. The cost and timing of transport depend on the destination country, the size of the consignment and the delivery method chosen.

Can we place a repeat order in future?

Yes. We keep the approved specifications, including cuts, colours, sizes and branding details. That makes later orders quicker to prepare, subject to current production conditions and the minimum batch size.

Do you produce certified protective clothing?

No. We specialise in workwear, company clothing and sector clothing for everyday professional use. Our range does not include certified personal protective equipment (PPE).

Still have questions?

We are happy to advise and help you choose the right solution for your company.

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